At BangVapes, we are committed to delivering your orders promptly and securely. Please read our shipping policy to understand our shipping processes and timelines.
Order Processing Time
- Orders are processed within 1-3 business days after payment is received.
Shipping Time
- Shipping usually takes 7-14 business days, depending on your location.
- Delivery times may vary based on the shipping carrier and your specific location.
Shipping Carriers
We use reliable shipping carriers to ensure your orders are delivered safely and on time. Our shipping partners include:
- DHL
- DPD
- UPS
- Local postal services
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the status of your shipment on our website or the carrier’s website.
Shipping Costs
- Shipping costs are calculated at checkout based on the weight and destination of your order.
- Any additional customs fees, taxes or duties will be borne by us, except in Canada.
Delivery Issues
- If your order is delayed, lost, or damaged during shipping, please contact our customer support team immediately.
- We will work with the shipping carrier to resolve any issues and ensure you receive your order.
Contact Us
If you have any questions about our shipping policy, please contact us at:
- Email: [email protected]
- WhatsApp: +8618948348056 (Monday to Friday, 9 AM to 8 PM China Standard Time.)
Thank you for choosing BangVapes. We appreciate your business and look forward to serving you!